Your privacy matters to us. This Privacy Policy explains exactly what personal data phl163 collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
phl163 ("phl163," "we," "us," "our") operates the online gaming platform accessible at phl163.org (the "Platform"). We are committed to protecting the personal data of every Filipino player who registers, visits, or interacts with the phl163 Platform.
This Privacy Policy ("Policy") describes how phl163 collects, uses, stores, shares, and protects your personal information in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations under PAGCOR's data governance requirements for licensed online gaming operators.
By registering an account or using the phl163 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.
Note: This Policy applies to all phl163 players in the Philippines. It covers data collected through the phl163 website, mobile application, live chat, and any other channel through which you interact with phl163.
For the purposes of the Data Privacy Act of 2012, phl163 is the personal information controller responsible for your personal data collected through the Platform. Our designated Data Protection Officer (DPO) oversees compliance with this Policy and applicable data privacy laws.
If you have any questions, concerns, or requests relating to your personal data, you may contact our Data Protection Officer at:
phl163 Data Protection Officer
Email: [email protected]
Subject line: "Data Privacy Request — [Your Full Name]"
Response time: Within fifteen (15) business days of receipt
phl163 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:
| Data Category | Required? | Primary Purpose |
|---|---|---|
| Identity & Contact | Mandatory | Account creation, KYC, communications |
| KYC Documents | Mandatory | Age verification (21+), AML compliance |
| Financial Data | Mandatory | Deposits, withdrawals, fraud prevention |
| Gaming Activity | Automatic | Service delivery, responsible gaming monitoring |
| Technical & Device | Automatic | Security, fraud detection, platform optimization |
| Communications | As generated | Support, dispute resolution, compliance records |
phl163 collects your personal data through the following channels:
phl163 uses your personal data for the following purposes:
To create and manage your phl163 account; to verify your identity and age (21+ requirement); to process deposits and withdrawals; to deliver the games and features of the Platform; and to provide customer support.
To comply with PAGCOR licensing requirements; to fulfill anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments; to respond to lawful requests from Philippine government authorities; and to maintain records as required by law.
To monitor gaming activity for signs of problem gambling; to enforce deposit limits, session limits, and self-exclusion settings you have activated; to send responsible gaming reminders; and to comply with PAGCOR's responsible gaming requirements.
To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct; to verify that each player holds only one account; and to protect the security and integrity of the Platform.
With your consent, to send you information about phl163 promotions, bonuses, tournaments, and new game releases via SMS, push notification, or email. You may withdraw your marketing consent at any time by contacting [email protected] or adjusting your notification preferences in your account dashboard.
To analyze aggregated and anonymised gaming behaviour to improve Platform performance, game selection, and user experience; to conduct internal research and analytics; and to troubleshoot technical issues.
Under the Data Privacy Act of 2012, phl163 processes your personal data on the following legal bases:
phl163 does not sell your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary:
We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements, including: KYC and identity verification providers; payment processors (GCash, PayMaya, banking partners); game software providers; IT infrastructure and cloud hosting providers; customer support platform providers; and fraud and AML screening services. All processors are contractually bound to process your data only on phl163's instructions and in compliance with the DPA.
phl163 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities when required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of phl163's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
We may share your data with third parties not described above where you have given your explicit prior consent to such sharing.
phl163 does not share your personal data with advertisers, data brokers, or any third party for their own marketing purposes.
phl163 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods required by Philippine law:
After the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines. Anonymised data may be retained indefinitely for analytical purposes.
phl163 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While phl163 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phl163 account credentials. If you suspect unauthorised access to your account, contact us immediately at [email protected].
phl163 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:
These cookies are essential for the Platform to function. They maintain your login session, remember your language preference, and enable core security features. These cookies cannot be disabled without affecting Platform functionality.
These cookies collect anonymised information about how players use the Platform — which pages are visited most, how long sessions last, and where errors occur. This data helps phl163 improve the Platform experience. These cookies are only set with your consent.
These cookies remember your preferences (e.g., preferred game category, display settings) to personalise your experience. These cookies are only set with your consent.
You can manage your cookie preferences through the cookie consent banner displayed on your first visit to the Platform, or by adjusting your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Disabling performance or functional cookies will not affect your ability to play games or make transactions.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phl163:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within fifteen (15) business days. We may need to verify your identity before processing your request.
The phl163 Platform is strictly for persons aged 21 years and above. phl163 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the incident as required by PAGCOR regulations.
If you are a parent or guardian and believe your child has registered on the phl163 Platform, please contact us immediately at [email protected] so we can take prompt action.
⚠️ Gambling is addictive. Know when to stop. phl163 is strictly for players aged 21 and above. Underage gambling is illegal in the Philippines.
phl163 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR requirements. Material changes will be communicated to registered players via email or in-Platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the phl163 Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you may close your account in accordance with our Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how phl163 protects your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact phl163's Data Protection Officer:
phl163 Data Protection Officer
Email: [email protected]
Subject: "Data Privacy Request — [Your Full Name]"
Response time: Within 15 business days
If you are not satisfied with phl163's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.
We don't just write privacy policies — we build real protections into every layer of the phl163 Platform.
Every connection between your device and phl163 is protected by TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plain text — ever.
phl163 processes your personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. Your rights as a Filipino data subject are respected and enforceable.
phl163 never sells your personal data to advertisers, data brokers, or any third party for their own commercial purposes. Your data is used only to operate and improve the phl163 Platform.
phl163 never stores your raw debit card number. Payment details are tokenised by our payment processors, meaning your financial data is protected even in the unlikely event of a security incident.
Access, correct, or delete your data at any time. Opt out of marketing in one click. Set your own responsible gaming limits. phl163 puts you in control of your data and your gaming experience.
phl163 has a designated Data Protection Officer who oversees all data privacy matters. Got a concern? Email [email protected] and our DPO will respond within 15 business days — no runaround.
Now that you know how phl163 protects your privacy, join thousands of Filipino players who trust phl163 for fair games, fast GCash payouts, and a platform that takes your data seriously.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.